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Cisco Bug: CSCsz29915 - Apply 7961/7941 firmware, got error, and caused Service parameter blank

Last Modified

Jul 06, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

6.1(2) 6.1(3) 7.1(2)

Description (partial)


Missing entries from Service and Enterprise parameters pages.


installdb code is not properly flusing out the entries from the scratch table and its related map table. So, during cop file installation, it tries to install an xml file which no more exists causing the install to fail and its side effects.
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