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Cisco Bug: CSCsz29292 - Download User Guide link with British locale gives 404 error

Last Modified

Feb 09, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

6.1(3.2000.1)

Description (partial)

Symptom:
CCMuser receives 404 error when trying to access the User guide from the webpage, for 7912, 7940, 7960, & 7970 phones.
English, British
https://ip address/PhoneGuides/locales/en_gb/PhoneOnlineGuide/7970/7970user.pdf gives 404 error
Customer has en_gb in the link while in lab it is en_us. 

Conditions:
CUCM version is 6.1.3.2000-1 and the Locale installed is cm-locale-en_GB-6.1.3.1100-1.cop
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