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Cisco Bug: CSCsz28705 - Documentation need to be update for ICM behavior in deleting CV.

Last Modified

Dec 31, 2016

Products (1)

  • Cisco Computer Telephony Integration Option

Known Affected Releases

7.5(5)

Description (partial)

Symptom:
ICM behavior with respect to deleting the call varaibles in CTI clients need to be updated in the Documentation (as,"In conference & transfer scenarios, if the value of any call variable, is deleted in the CTI client, then ICM would retain the previous value of the call variable (however updating/modifying of call variables is still possible)).

Conditions:
Deleting the call variables in the Call variable field while transferring\conferencing  the call from CTI clients.
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