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Cisco Bug: CSCsz28458 - Unwanted No.55,56 buttons for 7962/65 phone button template

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases


Description (partial)


Phone button template of 7962/65 has unwanted No.55, 56 buttons, which at most should only support 54 buttons. If the No.55 or 56 button is configured with PLK other than None, the 7962/65 using this phone button template would keep restarting  and could not register to CUCM.

Configure and assign phone button template to 7962/65, with No.55 or 56 button configured as PLK other than None.
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