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Cisco Bug: CSCsz26550 - Presence status not correct for STATE = IDLE

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

2 3.1(1.10) 3.1(1.5) 3.1(1.8)

Description (partial)

CUxAC Console shows green symbol for IDLE state and is not consistent with CUPC
-  CUxAC and above till fixes
-  CUPC client goes into IDLE state, when user stepped away from their PC.
-  Icon on CUPC local change to "Yellow with -" with the word "IDLE" next to
it.  The same is shown to other CUPC who has this user in their contact list.
-  However, CUxAC Console continue to display GREEN (Available)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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