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Cisco Bug: CSCsz24682 - Media Master disappears from Outlook form on secure messages

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unity Connection
  • Cisco Unity Connection Version 7.0

Known Affected Releases

7.0(1)

Description (partial)

Symptom:
After opening a secure message in Outlook the Media Master control is visible, but after the message gets downloaded from the server the Media Master control disappears.

Conditions:
This has been observed with Outlook 2007 on Windows XP SP2 with Microsoft Office Communicator (MOC) installed.  Other Outlook plug-ins might cause this problem too.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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