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Cisco Bug: CSCsz23908 - CSM does not use web proxy server when updating IPS license via CCO

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases

3.2(2)

Description (partial)

Symptom:
CSM could not get IPS license via CCO. The following error came up:
Unable to get license from CCO, device ignored.
Unknown host in the original or redirected URL "https://tools.cisco.com:443/SWIFT/Licensing/services/callhome"
......
Conditions:
CSM must use web proxy server to have http/https connection.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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