Cisco Bug: CSCsz23486 - ALL-LANG: User Options: Wrong URL provided for user guides
Feb 22, 2014
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: User locale is set to PT in all scenarios. Webbrowser is MS IE. 1) IE language is English: >From User page -> User Options -> Device When you click the "user guide" a guide in English opens. 2) IE language is PT: >From User page -> User Options -> Device When you click the "user guide" nothing opens (a wrong URL is opened): https://<IP of CUCM>:8443/PhoneGuides/locales/pt/PhoneOnlineGuide/7970/7970user.pdf But if this URL is manually changed to: https://<IP of CUCM>:8443/PhoneGuides/locales/pt_pt/PhoneOnlineGuide/7970/7970user.pdf The guide opens correctly in Portuguese. Conditions: First found in this conditions: - CUCM 22.214.171.12400-2 and CUCM 126.96.36.19901-8 - cm-locale-pt_PT-188.8.131.520-1.cop.sgn - User locale is set to PT in all scenarios. - Webbrowser is MS IE.
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