Cisco Bug: CSCsz22757 - Some supported and generic devices don't display serial number
Dec 30, 2016
Known Affected Releases
Symptom: Serial number is not retrieved for some devices when the snmp mib instrumentation is not available. Conditions: Serial number is retrieved from ENTITY-MIB and OLD-CISCO-CHASSIS-MIB. If chassis serial number is not available through these mibs, it will not populated.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases