Guest

Preview Tool

Cisco Bug: CSCsz22757 - Some supported and generic devices don't display serial number

Last Modified

Dec 30, 2016

Products (1)

Known Affected Releases

1.0

Description (partial)

Symptom:

Serial number is not retrieved for some devices when the snmp mib instrumentation is not available.

Conditions:
Serial number is retrieved from ENTITY-MIB and OLD-CISCO-CHASSIS-MIB. If chassis serial number is not available through these mibs, it will not populated.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.