Preview Tool

Cisco Bug: CSCsz22417 - "Not Authorized" Message Appears When Accessing any Administrative Link

Last Modified

Jan 30, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

After attempting to sign-in with an Administrator account and selecting (clicking) any link from the left-hand navigation tree-control, the right pane shows "Not Authorized". None of the administrative links are accessible.

(1) Cisco Unity Connection is installed
(2) An attempt was made to delete the "UnityConnection" user account
(3) An attempt was made to access the Cisco Unity Connection Administration interface
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.