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Cisco Bug: CSCsz20978 - CUP 7.0(3) PresenceViewer unable to see status of EM profile

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases

7.0(3)

Description (partial)

Symptom:
If we have a CUPC user with a EM profile, in the Presence viewer we are unable to see the status of the EM line. We get unknown (?). But we do see the line correctly from the CUPC device.
Conditions:
CUP 7.0(3) with CCM 7.0.1.21007-1.
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  • Status
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