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Cisco Bug: CSCsz20978 - CUP 7.0(3) PresenceViewer unable to see status of EM profile

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases


Description (partial)

If we have a CUPC user with a EM profile, in the Presence viewer we are unable to see the status of the EM line. We get unknown (?). But we do see the line correctly from the CUPC device.
CUP 7.0(3) with CCM
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