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Cisco Bug: CSCsz20853 - Fast Dials with Phone Type as Raw are deleted while saving

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)



Fast Dial entries which are added as Raw (Phone Type) are deleted while saving.


Found on:-

Steps to reproduce:-

1. Login as an end user into CUCMUser page.
2. Go to Fast Dials and add new 'Raw' entry and save.
3. Click on Fast Dials under User options menu again and select the newly added entry.
4. Click on 'Save' button  without modifying anything on the selected entry.
5. Again go to Fast Dials under User Options.

The newly added entry having 'Phone Type' as 'Raw' is not listed.It seems the entry got deleted while saving in step 4.
This issue is evident only for those Fast Dial entries having 'Phone Type' as 'Raw',while all other entries remain intact under the same scenario.
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