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Cisco Bug: CSCsz20075 - Install Guide CUCCE 7.5.x. Supervisor can't also be config mngr user

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(1)

Description (partial)

Symptom:
"User XXX in YYY Domain already exists as an ICM user or is already a Supervisor.  Please
select another user" 

User can either be a supervisor user OR an ICM user but not both.

Conditions:

Following 
Installation and Configuration Guide
Cisco Unified Contact Center Enterprise
7.5(1)
January 2009
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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