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Cisco Bug: CSCsz19347 - OAMP reflects the wrong purge setting after the database is restored

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases


Description (partial)


When importing Operations Console Server system-configuration, the Data Delete (purge configuration) settings may be different than the purge configuration that is currently set on the Reporting Server itself.


Export to save the current Operations Console Server system-configuration.   Next, change and deploy new Data Delete settings (purge configuration) for a configured Reporting Server.   Then, import the previously saved Operations Console Server system-configuration and restart the local Operations Console and ORM service.   Re-sign in and the Data Delete settings for the given Reporting Server will be the old purge configuration settings which is different than what is present on the Reporting Server itself.
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