Preview Tool

Cisco Bug: CSCsz18378 - Historical Reports Client Not Visible even though it is running

Last Modified

Apr 29, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)


Historical Reports Client (HRC) is launched and it is not visible on the desktop. However, if you open task manager -> Applications, it can be seen that HRC is running. However, you cannot see the application running on your desktop

Launch Historical Reports Client Application
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.