Preview Tool

Cisco Bug: CSCsz17163 - EMS service fails to start on Unity 7 integrated with Domino

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases


Description (partial)


Event Monitoring Service Tool is not working on Unity 7 server integrated with Domino 

When launching EMS, you will receive following error 

The CsEmsSvc service is not running. No notifications will happen until the service is started successfully

When you try to start the CsEmsSvc service 

The CsEmsSvc service on Local Computer Started and then stopped. Some services stop automatically if they have no work to do,for example, the 
Performance Logs and Alerts service


Unity 7.0.2
Domino server: 7.0.
Lotus Notes installed on Unity: 7.0 
EMS version 1.3.9 - 8/18/2008
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.