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Cisco Bug: CSCsz16024 - JTAPI reports NullPointer Exception while removing observers

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

6.1(3) 7.0(2) 8.0(1)

Description (partial)

JTAPI reports Null pointer Exception while removing the observers once after logs out from a device.

Exact scenario is:
Application Opens Provider
Adds observers to device A and
User logs into device A by extension mobility and then logs out
Remove observers from device A - Here JTAPI reports Null pointer Exception
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