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Cisco Bug: CSCsz16024 - JTAPI reports NullPointer Exception while removing observers

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

6.1(3) 7.0(2) 8.0(1)

Description (partial)

Symptom:
JTAPI reports Null pointer Exception while removing the observers once after logs out from a device.

Conditions:
Exact scenario is:
Application Opens Provider
Adds observers to device A and
User logs into device A by extension mobility and then logs out
Remove observers from device A - Here JTAPI reports Null pointer Exception
 at com.cisco.jtapi.IntraProviderAddress.removeObserver
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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