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Cisco Bug: CSCsz15367 - unloading of the diag program on the fabric card hangs the card

Last Modified

Jan 07, 2017

Products (11)

  • Cisco Carrier Routing System
  • Cisco CRS-1 Line Card Chassis (Dual)
  • Cisco CRS-1 Line Card Chassis (Multi)
  • Cisco CRS-1 16-Slot Line Card Chassis
  • Cisco IOS XR Software
  • Cisco CRS-1 4-Slot Single-Shelf System
  • Cisco CRS-1 8-Slot Line Card Chassis
  • Cisco CRS-1 Fabric Card Chassis
  • Cisco CRS-1 8-Slot Single-Shelf System
  • Cisco CRS-1 16-Slot Single-Shelf System
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Known Affected Releases


Description (partial)


Offline Diagnostics image cannot be 'unloaded' after diagnostics tests have completed. The following
error message may be observed:

%Error: Could not determine card state 
%diagnostic unload request fail 2.


Offline diagnostics executed on switch fabric card on CRS1 router. Issue has only been encountered
in rare circumstances.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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