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Cisco Bug: CSCsz14131 - CPUS can't display present viewer

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases

7.0(4)

Description (partial)

Symptom:
When a end user that is licensed for CUPS is selected under the CUPS Administration > User Management > End User page the page never loads and just hangs.

Conditions:
Happens for end users that are licensed for CUPS and only when using Internet Explorer (IE).
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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