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Cisco Bug: CSCsz12661 - Creating Connection user from phone DN page results in orphan

Last Modified

Jul 06, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

From a Directory Number Configuration page, a Cisco Unity Connection (CUC) user is created via the Related Links dropdown.  The resulting user is listed as an orphaned user in CiUC.  You cannot call in as this user, but you can leave messages to them.

This occurs on a Cisco Unified Call Manager (CUCM)/Cisco Unity Connection co-resident system version 7.0 and possibly earlier.
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