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Cisco Bug: CSCsz12586 - Uninstall of UCC Client fails due to cCMETSPTrace.log in Vista 32 French

Last Modified

Nov 14, 2016

Products (1)

  • Cisco Unified Communications Manager Express

Known Affected Releases

1.5(0)

Description (partial)

Symptom:

Can not upgrade the Unified Call Connector (UCC) client for Windows to 1.5.0.23 due to a "file privilege error".


Conditions:

Can't uninstall older version of the UCC Client because of the failure to remove cCMETSPTrace.log in Windows Vista x32 bit- French.

This was observed when trying to upgrade to 1.5.0.23 from 1.5.0.17 on a Windows Vista 32 bit OS on a Lenovo laptop.
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