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Cisco Bug: CSCsz11826 - CRSP NIC assertion: unexpected internal msg w/ consult conference

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)


The CRSP NIC (version 3) crashes when two consults are consecutively sent from the same agent. 


ICM 7.1.4 (Hosted) with CRSP; unexpected consult call scenario.
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