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Cisco Bug: CSCsz08402 - MU test: Internal Database Error

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases

3.2(2)SP2

Description (partial)

Symptom:
Multiple users (around thirty ) logged into the CSM and doing different operations sometime might see some of the operations not succeeding on dual core machines. The issue is seen only on dual core machines.

Conditions:
The problem can occur if around thirty users simultaneously access the CSM server running on dual core machine, which cause concurrent access to Database. The simultaneous operations might include ten users discovering devices, ten users editing policy objects, ten users editing device overrides. The issue occurs because of Database getting locked due to simultaneous access on dual core machines.
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