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Cisco Bug: CSCsz05517 - globalCorrelation.conf in shared dir cause CollaborationApp NotRunning

Last Modified

Feb 13, 2018

Products (1)

  • Cisco IPS 4200 Series Sensors

Known Affected Releases

7.0(0)B122

Description (partial)

Symptom:

CollaborationApp process on sensor in NotRunning state. Core/crash dump present at /usr/cids/idsRoot/core/collaborationApp/core.txt . Additionally, if user attempts to modify Global Correlation settings, an 
error such as: "Delivery failed. unspecifiedError - ct-collaborationApp.452 not responding, please check 
system processes - The connect to the specified Io::ClientPipe failed." is produced.


Conditions:

IDS/IPS sensor device running IPS 7.0 software, likely with incomplete configuration, not meeting the 
requirements for Global Correlation feature (i.e. DNS and/or proxy config missing or invalid).
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