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Cisco Bug: CSCsz05014 - DBWorker says Unsupported data type 38 if field is NULL-able

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)


Customer is attempting to connect DBWorker (dblookup) to a database table.  They defined (among others) some fields (XXXX, YYYY) with data type of DBINT in the Script_Table_Column configuration.  

Upon connecting, dbworker reports "Column XXXX has unsupported data type of 38."   They are both INT (sqlint4) data type, which is valid, but because the field is null-able in the database, that makes it unavailable to DBWorker.


ICM (IPCC) with DBLookup option, connected to a SQL Server Table.Field with data type of INT, where the field is marked 'NULL-able'
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