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Cisco Bug: CSCsz04745 - ACMI pim does not pass Logout Reason Code to Parent ICM

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.2(7)

Description (partial)

Symptom:
Agent Logout Reason Codes appear as "0" in WebView reports on the Parent PG.

Conditions:
Parent Child deployment, WebView reports are being run at ICM Parent level for agent on an IPCC Child.
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