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Cisco Bug: CSCsz04563 - Normal call clearing of a mobile (configured as RD) is considered busy

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

CUPC keeps playing a mix of busy and alerting tone after calling party that is a remote destination (SNR) hangs up call before getting connected. In traces seeing that CallManager treats a normal call clearing as busy instead. This is passed to cupc via cti.

Tested with CUCM 6.1(3) and CUPC 7.0(2)
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