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Cisco Bug: CSCsz02178 - MPOutlook MR4 WIA case conversion defaults to None after upgrade

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified MeetingPlace
  • Cisco Unified MeetingPlace for Microsoft Outlook

Known Affected Releases


Description (partial)


After an upgrade to MR4, some users are not able to login to the Outlook Plugin though WIA.


After an upgrade to MR4, the Username Conversion Function defaults to "None" in the MeetingPlace for Outlook Configure Client Setup, Logins tab, when "Use Integrated Windows authentication" is selected.

This was previous always converting Lower Case with WIA enabled for the MPOutlook. Because of this all usernames in MeetingPlace are lower case in order to use WIA with MPOutlook. Also WIA in the MPWeb configuration would be set to Lower Case.

With the Conversion Function set to "None" users who logged into their computers with capital letters in their name will no longer be able to log into the Outlook plug-in.
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