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Cisco Bug: CSCsz01881 - cccaPimPeripheralHostName is not populated with CVP server for SCCE

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(4)

Description (partial)

Symptom:

The CISCO-CONTACT-CENTER-APPS-MIB object cccaPimPeripheralHostName is not populated with the hostname or IP address of the VRU peripheral on Unified System Contact Center Enterprise 7.5(x) deployments.

Conditions:

This occurs only on Unified System Contact Center Enterprise Peripheral Gateways (PG) when the peripheral is of VRU type and only occurs when the VRU type is Cisco Unified Customer Voice Portal (CVP) - PG3.
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