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Cisco Bug: CSCsz01601 - Long silent delay before signin in UC 2 if external server unreachable

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

2.1(2)ES29

Description (partial)

Symptom:

After pressing the Message button, Unity Connection connects to dead air / silence.  If the caller remains on the line, after 6 minutes, the port will either hang up or finally play "Enter your password."

Conditions:

An external service account is defined for this user, such as for Meetingplace Express.  May also happen if TTS or speech recognition is enabled.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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