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Cisco Bug: CSCsy98765 - CFD: Codec not responsive, no ssh or gui access

Last Modified

Feb 22, 2014

Products (1)

  • Cisco TelePresence Administration Software

Known Affected Releases

1.5.0 1.5.1

Description (partial)

Symptom:

Problem Descriptions:

1.	Unable to ssh or web GUI access to codec, codec can still respond to ping.  
2.	When ssh via admin CLI, it prompts error message: "/usr/local/bin/startcli: Too many open files in system". 

Conditions:
1.	Only when there is a Document camera attached to the codec, and  
2.	SNMP is running queries peripheral status for the document camera, or excessive web browsing.
 

Root Cause Analysis:
sscd process parsing routine doesn't release file descriptor properly, causing number of open file descriptors exceeds the maximum
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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