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Cisco Bug: CSCsy98193 - Incorrect Error message for VGC phone's MAC address/Device Name

Last Modified

Mar 02, 2010

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


When exporting the excel sheet for VGC phone without entering anything in "MAC address/Device Name" column, the error message says "Please enter numeric values in the Text boxes". These fields will not be necessarily containing numeric values, it may contains string of alphabets as well.


1) Open bat excel sheet and move to the Phone sheet.
2) Click on the radio button for VGC Phone.
3) Provide the values for only description field and try to export 
    the sheet by clicking on the "Export to BAT format" button. 
Because "MAC address/Device Name" is blank, It throws an error which says "Please enter numeric values in the Text boxes". However this field accepts letters as well. So, the error message should be modified.
Same behaviour is seen for VGC phone in Phone-Users sheet also.
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