Preview Tool

Cisco Bug: CSCsy97402 - ASTIsapi.dll causing IIS froze when there is high amount of AXL requests

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

All services that require IIS stop working.
For example: AXL, access to admin webpage, etc.

Third party application using heavily AXL to query CCM database either for reads/writes.

An average of 5-10 requests/second running for a extended period of time cause the issue to appear.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.