Guest

Preview Tool

Cisco Bug: CSCsy95574 - CIM does not send ICMtaskID in QueueConnection Req to CMB for BC

Last Modified

Jun 12, 2013

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.3(1) 4.3(2) 4.4(1)

Description (partial)

Symptom:
ECC/Call variables not populating on CTIOS agent desktop for BC

Conditions:
When we pass the custom ECC/Call variables from CIM to ICM fro BC activity.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.