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Cisco Bug: CSCsy94086 - AC hang on Calls that sent back to AC from Always route memeber

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.0(2)

Description (partial)

Symptom:
call will hang with Dead silence if the call is Routed to Ac pilot point and then to a Always Route member with transfer the call back to AC pilot point in Broad cast Queue Mode 

Conditions:

This will only happen if the Always route member goes to unity call handler and it transfers the call back to the AC pilot point Queue in Broadcast mode.
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