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Cisco Bug: CSCsy90014 - Wrong Hostname for Active Directory Service

Last Modified

Jul 13, 2010

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

7.0(2.1111) 8.0(0.102)

Description (partial)



1. Go to app -> User Configuration -> Directory Services -> Directory Service Configuration
2. Populate correct values for AXL username, AXL password, AXL confirm password, AXL URL,
3. Check 'Update now' and 'Perform full synhronization with Call Manager ' check boxes
4. Insert wrong hostname  in 'Hostname for Active Directory Service' field
5. Click on Save button

Synchronization starts and sucessfully download users from  CUCM to app sever.

After synchronization check again 'Update now' check box, and click on Save button. 

After click on Save appears error message " Warning message 	 Invalid AXL credentials. Users will not be updated/deleted."
This message is so confusing and suggest user to check correct AXL fields.


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