Guest

Preview Tool

Cisco Bug: CSCsy87760 - Users: User deletion throws exception when intercom configured.

Last Modified

Nov 14, 2016

Products (1)

  • Cisco Configuration Professional

Known Affected Releases

1.3

Description (partial)

Symptom:
Deletion of user with intercom configuration failed with following error:
"Persisting the IntercomExtension object of the create command in Database failed."
 
Conditions:
1. Configure Users (under Voice) with Cisco Configuration Professional. 
2. Configure Intercom between 2 uesrs (without associating any extn to the phones/users).
3. Associate the extensions to the users after Intercom is configured. 

Deletion of the user fails.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.