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Cisco Bug: CSCsy80279 - Hold/Resume not behaving properly after CUCM publisher deactivated

Last Modified

Aug 23, 2010

Products (1)

  • Cisco TelePresence System 3000 Series

Known Affected Releases

1.7.0

Description (partial)

Symptom:

Codec IP phone in stuck state when pressing hold/resume after the publisher is deactivated.

Conditions:

1. CUCM B has 1 publisher and 1 subscriber
2. Codec 23005 from CUCM B makes a video call to a codec 22007 on CUCM A via the GSR
3. Codec 22007 answers. A and B talking.
4. Deactivate the publisher on CUCM B
5. A and  B are still in talking state
6. A presses hold
    Issue:  The A's IP phone shows the call is on hold but in reality A and B are still in communication in video plane
7. A presses resume
    Issue: The A's IP phone is stuck showing "resuming the call..." forever.
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