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Cisco Bug: CSCsy80033 - CFD: duplicate rooms in Calendar dBase after CTS device type change

Last Modified

Feb 22, 2014

Products (1)

  • Cisco TelePresence Manager

Known Affected Releases

1.4(279)

Description (partial)

Symptom:
After CTS device type change on CUCM, CTS-MAN scheduled meetings involving the 
telepresence rooms with those devices are showing up in duplicates on earlier 
scheduled meetings. 
CTS-MAN attempts scheduling those meetings as multipoint meetings, but then 
those meetings fail.
New meetings are scheduled with no problems.

 Conditions:
CTS device change on CUCM not done according to recommended procedure. In this 
case, it was done by editing the old MAC by changing a digit or two, adding a 
new device profile with the CTS's MAC address, and not updating the App user. 
A few days afterwards, the CUCM App user was rechecked, and then on the CTS-
MAN a rediscover of room and resync of calendars was done.
CTS-MAN release 1.4 (279)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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