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Cisco Bug: CSCsy77998 - Twin service does not start after upgrade on HA Guest servers

Last Modified

Feb 22, 2014

Products (1)

  • Cisco NAC Appliance 3300 Series

Known Affected Releases


Description (partial)


After upgrading a pair of NAC Guest servers, the TWIN service will not start.


The problem can be observed in the Secondary server's GUI. In the replication 
logs you may see:

ERROR  could not LOCK table hotspot.access_plans: ERROR: 
permission denied for schema hotspot

FATAL  unable to complete twinning process
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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