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Cisco Bug: CSCsy77144 - V Voicemail download screen freezes device, require battery pull reset

Last Modified

Jan 14, 2010

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

3.1(0)

Description (partial)

Symptom:

The device freezes if user clicks the trackball or the Enter key (to activate the "Cancel voicemail download" button) while the screen is transitioning from the downloading screen to the voicemail playback screen.  

Conditions:

The time window when this bug can be triggered is between 1 second to 2 seconds.  Assuming the user cancels voicemail download at random time during download, the shorter the voicemail, the more likely the user would run into the bug.
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