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Cisco Bug: CSCsy77030 - Agent Email setup documentation does not exist for CRS 7.0(1)

Last Modified

Mar 17, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)

Description (partial)

Symptom:
Customers are unable to find a document that covers the setup of Email for agent CAD in UCCX 7.0x.

Conditions:

Customers are attempting to set up their Email CSQs so agents can receive customer emails.
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