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Cisco Bug: CSCsy76521 - CAD for Enterprise, Login field Agent Extension Limited to 12 Digits

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

7.0(2)SR3 7.5(5)

Description (partial)


In CAD for IPCC Enterprise the agent extensions should exceed 12 digits.  

With extensions exceeding 12 digits unable to login.  

Extension entry field has limitation of 12 digits. 

CAD verions 7.0.x, 7.2.x and 7.5.x
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