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Cisco Bug: CSCsy76521 - CAD for Enterprise, Login field Agent Extension Limited to 12 Digits

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

7.0(2)SR3 7.5(5)

Description (partial)

Symptom:

In CAD for IPCC Enterprise the agent extensions should exceed 12 digits.  

With extensions exceeding 12 digits unable to login.  

Extension entry field has limitation of 12 digits. 
Conditions:

CAD verions 7.0.x, 7.2.x and 7.5.x
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  • Status
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