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Cisco Bug: CSCsy75616 - MOC RCC does not work when picking up a call

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

6.0(5)

Description (partial)

Symptom:
When Auto Call Pickup is enabled, MOC RCC does not work (Presence does not change. Conversation window does not appear) when picking up a call.

When Auto Call Pickup is disabled, MOC works fine.


Conditions:
CUP - 6.0.5.1000-13
CUCM - 6.1.3.2102-1
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  • Status
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