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Cisco Bug: CSCsy75196 - MOH doesn't work due to file permission deny after L2 upgrade

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1(1.39141.2)

Description (partial)

Symptom:

Unable to upload an updated MOH audio source due to permission deny error or MOH generates an alarm with an error of permission denied.

Conditions:

- This problem happens after L2 upgrade from 6.x releases to 7.x, and custom MOH audio sources were uploaded and provisioned in the prior release.
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