Guest

Preview Tool

Cisco Bug: CSCsg41030 - Incorrect CRS/BARS compatibility pop-up during restore process

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

3.5(4) 4.0(4) 4.1(1)

Description (partial)

Symptom: Information Pop-up: "The version of BARS used for backup was not verified to function with archived version of CRS.  This may lead to data loss during restore."

Conditions: CRS 3.5(4) to 4.0(4) upgrade.  Attempting to restore Target from BARS server.  Target is a CRS 3.5(4) machine with BARS 4.0.9 installed.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.