Preview Tool

Cisco Bug: CSCsg40405 - BARS log needs to be updated to reflect all supported CRS versions

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

3.5(4) 4.0(4) 4.1(1)

Description (partial)

Symptom: BARS log file states incorrect information. "The version of CRS installed - CRS 3.5(4) has not been verified to function with BARS 4.0.9000 SR1.  You should upgrade the BARS software to ensure complete compatibility otherwise you could experience data loss during restore."

Conditions: CRS 3.5(4) to 4.0(4) upgrade.  BARS backup status window.  Target is a CRS 3.5(4) machine with BARS 4.0.9 installed.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.