Guest

Preview Tool

Cisco Bug: CSCsg40377 - CRS 3.5(4) has not been verified to function with BARS 4.0.9000 SR1

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

3.5(4) 4.0(4) 4.1(1)

Description (partial)

Symptom: Information Pop-up "The version of CRS installed - CRS 3.5(4) has not been verified to function with BARS 4.0.9000 SR1.  You should upgrade the BARS software to ensure complete compatibility otherwise you could experience data loss during restore."

Conditions: CRS 3.5(4) to 4.0(4) upgrade.  Attempting to configure Data Source Target with BARS 4.0(9) SR1 from BARS server.  Target is a CRS 3.5(4) machine with BARS 4.0.9 installed.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.