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Cisco Bug: CSCsg38096 - IpFax Service not working with Exchange 2003 SP 2

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases

4.0(5) 4.2(1)

Description (partial)


Customers using the IP FAX solution with Unity and Exchange 2003 SP 2 might run into an issue that the FAX mailbox is not being processed.

Reviewing the ipfaxsvc_...log located in the \commserver\logs directory will show a 

Caught COM exception - Code: 0x80004003. Method

Message and will contine attempting to log into that mailbox unsucessfully.


Unity 4.x using the IP Fax utility (up to version running against a partner server of Exchange 2003 SP 2.
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