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Cisco Bug: CSCsg38021 - Adding ports does not increment values in NotificationMWI table

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases

4.0(5) 4.1(1) 4.2(1)

Description (partial)


After adding additional ports to a telephone Integration, or changing ports used in Unity Telephone Integration Manager (UTIM), MWIs on other Integrations fail.  Application Log will also show errors similar to:

Event Type:	Error
Event Source:	CiscoUnity_Notifier
Event Category:	Run 
Event ID:	1041
Date:		10/16/2006
Time:		11:04:34 AM
User:		N/A
Computer:	Unity
Failed to set message waiting lamp for User1, ext 1234, switch 0, cluster 1, reason:
no suitable port.  Verify the MWI port configuration. 

The second integration must be an integration which relies on Port Memory for MWI.   The failing integration maybe with PIMG, TIMG or voice boards.
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